Privacy policy

Kigoma Vijana Development Alliance (KIVIDEA) respects your privacy. This notice applies when you browse this website, contact us, request quick support, volunteer, or submit a donation pledge. It is informed by Tanzania’s Personal Data Protection Act, 2022 (Cap. 44) and the Personal Data Collection and Processing Regulations, 2023.

Information we collect

We collect only the information needed for the interaction you choose:

• Contact and support: your message and, if you provide them, your name, email address or telephone number.
• Volunteer applications: contact details, availability, interests, experience and the area of our work you would like to support.
• Donation pledges: your name, contact details, pledge amount and frequency, intended purpose, preferred payment method and any message you add. The website records a pledge only; it does not collect card, mobile-money PIN or bank-account credentials.
• Website use: essential security and preference data. If you accept optional analytics, we may also receive aggregated information about page visits, device or browser type and general traffic performance.

Please do not send passwords, payment PINs, unnecessary medical details or sensitive information about a child through public forms.

How and why we use information

We use personal information to answer enquiries, provide requested support, assess volunteer interest, administer and follow up pledges, keep the website secure, meet safeguarding and accountability duties, maintain appropriate records, and improve the website where optional analytics consent has been given. We do not sell personal information or use it for unrelated advertising.

Children and safeguarding information

Information about children requires additional care. KIVIDEA limits access to authorised people with a genuine safeguarding or service-delivery need. A child’s story or identifiable image should be published only with the required approval and documented consent, and never where publication could place the child at risk. Safeguarding concerns should be reported through the contact details below rather than included in a public form.

Sharing and service providers

We may share the minimum necessary information with authorised KIVIDEA staff, vetted service providers that host or support our systems, professional advisers, delivery partners where needed for the service you requested, or public authorities where disclosure is required by law or necessary to protect someone from harm. Providers must handle information only for the agreed purpose and with appropriate safeguards.

Storage, security and retention

We use access controls, authenticated administration, role-based permissions, audit records and other reasonable technical and organisational measures. No online system is completely risk-free. We keep records only for as long as needed for the stated purpose, safeguarding and accountability needs, applicable legal obligations, dispute resolution and secure backups; after that, records are deleted or anonymised in line with KIVIDEA’s retention process.

Your choices and rights

Subject to applicable law, you may ask to be informed about our processing, access or correct your information, request deletion or restriction, object to certain processing, withdraw consent, or raise a complaint. We may need to verify your identity and may retain information where the law or safeguarding duties require it. You may also complain to Tanzania’s Personal Data Protection Commission.

Cookies

Essential storage keeps the website secure and remembers your cookie preference. It cannot be switched off through our banner. Optional analytics is off unless you accept it. You can reject it, accept it, or change your selection at any time using “Cookie settings” in the footer. Browser controls may also clear stored preferences.

External links and changes

Other websites linked from KIVIDEA have their own privacy practices. We may update this notice when our services or legal obligations change and will show the latest review date on this page.

Contact us

For a privacy request or concern, contact KIVIDEA at info@kividea.or.tz, call +255 758 231 999 or +255 744 252 380, or write to Block 44, Kividea Road, Kigoma, Tanzania. You can learn about regulatory rights from the Personal Data Protection Commission.